TERMS AND CONDITIONS
By completing an online reservation/booking, you accept these Terms and Conditions as a binding contract between Salt Health Retreat on behalf of yourself and any other members of your booking. Salt Health Retreat cannot accept your booking without a completed online reservation, or confirmed email. An emailed confirmation sent to you by Salt Health Retreat means your booking has been accepted.
Payment, Reservation & Deposit
On booking your requested dates we charge a 20% deposit. This is taken in good faith and is transferable but non-refundable. Once this payment has been paid it secures your dates. We cannot guarantee any reservation until your payment has been received. The balance is payable in full prior to arrival.
Cancellation, Amendment & Refund
Deposits are transferable within 12 months from the payment date but are non-refundable. All other payments are non-refundable unless 14 days notice is given prior to your program start date. Reservations postponed due to unforeseen circumstances may be rescheduled within 12 months from the date of payment. A reservation may be transferred to another person to be used within the 12 months.
Right to Changes
Salt Health Retreat reserves the right to amend the booking dates. In these circumstances the booking may need to be adjusted accordingly. Refunds are available in circumstances where your chosen dates have been adjusted. Situations may arise which, in our opinion, make it necessary for us to alter the normal booking schedule. We reserve the right to refund all monies paid to date and cancel the booking in the case of availability clashes, unexpected, unforeseen or uncontrollable situations. Where an advertised activity for a retreat is not available due to reasons outside our control, we reserve the right to replace them with alternate activities.
It is agreed by you that the owners/operators of the retreat/s are not the guardians of any customers safety and they, individually or collectively, cannot be held liable in any way for any occurrence, which might result in illness, injury, death or other damage, loss or theft to the customer, his property, or his family, heirs, or assigns. The liability of Salt Health Retreat is limited to a total of the booking price irrespective of the title/claim. Any valuables left at the property are the guests’ sole responsibility and neither the owners nor the staff of the retreat can be held responsible for any loss or damage of personal property.